FAQ
Questions, answers, and everything in between.
HYEVA is built different, but the process stays simple. Here’s what you need to know before you order.
What is HYEVA?
HYEVA is more than clothing. It’s a mindset. The name comes from “Hide Your Eyes,” built around seeing beyond the surface and thinking for yourself.
When will my order ship?
Orders are usually processed within 3–7 business days. Once your order ships, you’ll receive tracking information by email.
Do you restock sold out items?
Some pieces may return, but many HYEVA releases are limited. Once something is gone, it may not come back. Stay locked in through email and Instagram for updates.
How do your clothes fit?
Fit can vary by item, but most pieces are designed with a standard to slightly relaxed fit. Check the size guide on each product page before ordering.
What if I’m between sizes?
If you want a more regular fit, go with your usual size. If you want a more oversized look, size up.
Do you accept returns or exchanges?
All sales are final unless your item arrives damaged or the wrong item was sent. If there’s an issue with your order, contact us within 7 days of delivery.
What do I do if my item arrives damaged?
Email us with your order number and photos of the issue. We’ll review it and make it right.
Do you ship internationally?
Yes, international shipping is available at checkout. Shipping times and rates vary depending on location.
How can I track my order?
Once your order ships, you’ll get a tracking number by email so you can follow it the whole way.
How do I contact HYEVA?
For order questions, collaborations, or general inquiries, reach out through the contact page or email listed on the website.
How do I stay updated on new drops?
Join the email list and follow HYEVA on Instagram. That’s where new drops, restocks, and announcements hit first.
Is HYEVA limited release?
Yes. A lot of HYEVA pieces are released in small runs to keep things exclusive and true to the brand.
Do you do collaborations?
HYEVA is open to the right collaborations if the vision aligns. Use the contact page to reach out with details.
What does HYEVA stand for?
HYEVA stands for “Hide Your Eyes” — not in the literal sense, but as a way of rejecting surface-level thinking and opening the mind.